Support Instructions

You can search our knowledge base articles, browse public discussions, or create a new discussion if you’re having trouble.

If you'd rather just send us an email:

• Send support issues to support@postageapp.com
• Send billing issues to billing@postageapp.com

If you take the time to create an account, you’ll be able to post private discussions with our support team. If you don’t want to create an account, you can still create a public discussion in our discussion area , or email us at one of the addresses above.

Support Hours: Monday to Friday, 9AM to 5PM EST

We do our best to reply to your support ticket within 30-60 minutes during support hours, and before end of day during non-support hours.