Mail send problem

Levani's Avatar


08 Nov, 2017 11:31 AM

Hello, I'm having trouble sending new messages.
API return:
Status: call_error;
Message: Request could not be processed. Check that you have supplied all the required parameters in the proper encoding as only UTF-8 is supported.;
UID: 7760dee0546aee88089ff72bd5f8f3b0e40b0903;

  1. Support Staff 1 Posted by Scott Tadman on 08 Nov, 2017 05:08 PM

    Scott Tadman's Avatar

    We had an outage earlier today that impacted the sending ability of many customers. We've repaired the problem and are monitoring the situation as well as working to migrate some infrastructure to avoid this problem from re-occurring in the future.

    The system is operating normally now. If you have any questions or concerns please let me know.

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