smtp access

vial andre's Avatar

vial andre

18 Jul, 2017 03:42 PM

i have requested access to send via SMTP but this request has not been processed.

  1. Support Staff 1 Posted by Scott Tadman on 18 Jul, 2017 03:49 PM

    Scott Tadman's Avatar

    It looks like there was a problem processing a payment for your account. If that can be addressed then this issue can be resolved as well.

    Thanks for your attention to this matter.

  2. 2 Posted by vial andre on 18 Jul, 2017 03:58 PM

    vial andre's Avatar

    I've been trying to update my payement method but it still show me the same error.(invalid cc)

    Sent from myMail for iOS

  3. Support Staff 3 Posted by Scott Tadman on 19 Jul, 2017 06:30 PM

    Scott Tadman's Avatar

    We've been able to correct the payment problem and approved your access:

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