New user [Tingoclic.com]
Philippe Laban
Hello,
I am contacting you because I have just registered to a Carrier
Pigeon Plan!
Every thing is working great, nice job on keeping things easy, you
must be the 12th website I am trying and only yours has worked out
for me.
Just one thing,
Even though I send emails on my email addresses, and open the
email, it still says that the number of opened emails is 0. There
must be a problem with your statistics...
But great service overall,
Best regards,
Philippe Laban
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Support Staff 2 Posted by Tom Walsham on 08 Feb, 2012 09:21 PM
Hi Phillippe,
Thanks for your kind words! Glad that PostageApp is the solution for you. :)
As for your open rates, currently I see that 1 email has been opened. The latest email you sent (on Feb 08 16:07:07) has the open tracking tag in the content, but the ones sent before that one did not.
You need that open tracking tag inside the content to track, and you need the recipient to enable images for it to work properly.
Let me know if you have any questions about this. Thanks Phillippe!
3 Posted by Philippe Laban on 08 Feb, 2012 09:30 PM
No worries I read the forum, found the track and tried it on my last email!
Good luck!
Support Staff 4 Posted by Tom Walsham on 08 Feb, 2012 09:30 PM
I figured as much! Glad it's working for you, Phillippe.
Let us know if there is anything else we can do for you.
Cheers!
Tom Walsham closed this discussion on 08 Feb, 2012 09:30 PM.