Email Issue To Send Email

testing003web's Avatar

testing003web

05 Jan, 2016 10:11 AM

Hi,

I am trying to send email to my client "[email blocked]" with my Postage App Script but unfortunately we are getting following error:-

Jan 04 00:30:21 Transmission Created
Jan 04 00:30:26 Error: Mismatched Envelope and From Domains
Jan 04 00:30:26 Failed.

Please find attachment for more confirmation. I checked Postage App docs but didn`t find any solution.
My account is related with "[email blocked]".

Thanks

  1. Support Staff 1 Posted by Scott Tadman on 05 Jan, 2016 07:36 PM

    Scott Tadman's Avatar

    The message we're getting back from the receiving MTA is "Administrative prohibition" but I'm not sure exactly what's causing that. That specific error doesn't occur very frequently and is always quite ambiguous.

    It's possible that the receiving party has blocked your emails either automatically or you've tripped up some automatic restriction.

    It's worth noting that your SPF records are misconfigured, so I'd address that first to be sure you're not actually blocking your own email through those rules.

    You can check the status here: https://xyz123.postageapp.com/senders

    A misconfigured SPF rule may be commanding servers to disregard your email as fraudulent.

    If you need any help getting that set up, let me know.

  2. 2 Posted by testing003web on 07 Jan, 2016 06:01 AM

    testing003web's Avatar

    Hi Scott,

    Thanks for reply. As per your guide we applied SPF for fatamp.com.
    Please check it
    TXT v=spf1 a mx ptr include:justhost.com include:mailer.postageapp.com ?all

    But same error exists when we are trying to send email to "[email blocked]"

    Please look at it.
    Thanks

Discussions are closed to public comments.
If you need help with PostageApp please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

18 Sep, 2017 04:58 PM
17 Sep, 2017 09:26 PM
12 Sep, 2017 04:49 PM
12 Sep, 2017 08:45 AM
11 Sep, 2017 05:41 AM