Completed email count stuck on 996

Chris Garrett's Avatar

Chris Garrett

12 Aug, 2010 11:43 AM

Hi guys,

As you know, I'm a huge fan of the app. Have spotted one tiny niggle though, seriously minute but thought I'd raise it. On the "project overview" for one of our projects, the "Completed" count is stuck at 996, and doesn't appear to be incrementing anymore.

Just thought I'd let you know in case it was something easy to fix, but otherwise not of massive concern to me.


  1. Support Staff 1 Posted by Postage Admin on 12 Aug, 2010 03:37 PM

    Postage Admin's Avatar

    Hi Chris,
    Good to hear from you (as always).

    The issue you're noticing isn't a bug, but an imposed message archiving limit of 999 during our beta period.

    If you have 996 messages in your completed tab, you probably have 3 in your queued or failed tab, right?

    Once we move to plans tomorrow that archiving limit will go up... based on size of messages. So you'll have lots more sent messages archived.

    Hope that helps!


  2. Oleg closed this discussion on 19 Aug, 2010 02:57 PM.

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