Unsupported Domains

Barb's Avatar


20 Jun, 2017 09:57 PM


From the Domains tab on my dashboard, I see a list of unsupported domains such as gmail and yahoo. When I go to your search for help and type "Unsupported Domains", I get the article on setting up the DNS with SPF and DKIM. Does this mean the DNS has to be configured for every domain that we send emails to in order for the emails to pass through to recipients? If so, that doesn't sound right as we are successfully sending to other domains that have not been configured.

How can we get the domains on the unsupported list to becoming supported?

Thanks so much!

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